Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Last updated: 7/31/2025
InstantEucalyptusLuck ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services. By using our services, you consent to the practices described in this policy.
We collect personal information that you provide directly to us, including:
We automatically collect certain information when you use our services:
We use your personal information for the following purposes:
We may share your personal information in the following circumstances:
We share information with trusted third-party service providers who assist us in:
We may disclose your information when required by law or to:
We implement comprehensive security measures to protect your personal information:
While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to using industry-standard practices.
We use cookies and similar technologies to:
You can control cookie settings through your browser preferences. However, disabling cookies may affect the functionality of our website.
Under Australian privacy laws, you have the right to:
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Generally, we retain account information for the duration of your account plus seven years after closure, as required by Australian gaming regulations. Transaction records and identity verification documents are retained for the periods specified by law.
Your personal information is primarily stored and processed in Australia. If we transfer information overseas, we ensure appropriate safeguards are in place to protect your privacy in accordance with Australian privacy laws. We only work with service providers who maintain adequate data protection standards.
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information promptly. Parents or guardians who believe their child has provided us with personal information should contact us immediately.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Privacy Officer
InstantEucalyptusLuck
1 Macarthur Street, East Melbourne VIC 3002, Australia
ABN: 45538785097
Email: privacy@instanteucalyptusluck.com
Phone: 1800 562 523
We will respond to your privacy-related inquiries within 30 days of receipt. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
For more information on responsible gaming, please .